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Expert tips to unlock business growth with customer success operations

Totango

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth. The post Expert tips to unlock business growth with customer success operations appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

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Role of Digital Marketing for Effective Business Growth

Customer Think

Even traditional marketing practices seem outdated as digital marketing approaches such as search engine optimization, app store optimization, pay-per-click marketing, social media marketing, email marketing, and paid campaigns are way more cost-effective […]

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Digital Product Engineering – Benefits and Challenges

Customer Think

Today’s fast-paced & tech-driven business landscape requires organizations to stay ahead of the competition with a keen focus on innovation & efficiency. One transformative thing that has emerged as a catalyst for business growth can be referred to as Digital Product Engineering.

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Secrets to Customer-Centric Business Growth

ClearAction

Secrets to Customer-Centric Business Growth Lynn Hunsaker. A potter’s wheel makes a great metaphor for customer-centered business. The list below outlines shapers of ease-of-work and ease-of-doing-business — outside-in thinking infused in your business processes, policies and motives.

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2024 Expectations: The forefront of the next generation of customer success

Totango

Most expect to see CS emerging as a growth engine. In fact, 63% of CAB members said their top 2024 prediction was that businesses would put more strategic and bottom-line emphasis on expansion versus acquisition to drive revenue growth.

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The Ticket: How AI is transforming customer service tech stacks

Intercom

With an AI engine at the core – rather than bolted on to the edges – your team can provide personalized support at scale, boost team and operational efficiency, and improve the business with data-driven insights. Now with advances in AI, it’s increasingly clear how hodgepodge tech stacks are impeding your business growth.

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Nate Brown on why proactive CX is the next competitive battleground

Intercom, Inc.

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Experience engineering. If you enjoy the conversation and don’t want to miss future episodes, just hit subscribe on iTunes , stream on Spotify , or grab the RSS feed in your player of choice. Strategy and leadership.

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