The finalists have just been announced
for the 2022 UK Customer Satisfaction Awards - the country’s most prestigious
award scheme in the field of customer service and customer satisfaction.
The Awards are run by The Institute of
Customer Service and the Awards Ceremony will be held on 7th March 2023 at the
Hilton Hotel, Park Lane, London.
The Awards recognise organisations and
individuals that have implemented successful customer service strategies.
Organisations can benefit from the process of entering awards through
reflecting on the achievements submitted, lifting staff’s morale and impacting employee
engagement positively.
You can view all the finalists by clicking here
The Awards categories are as follows:
Cabot Financial - Employee Engagement
Strategy
Ipsos - Best Use of Customer Insight
Kantar - Best Customer Experience
Paragon Customer Communications - Best
Application of Technology
Pension Insurance Corporation -
Customer Satisfaction Innovation
Best Customer Satisfaction Strategy
Best Customer Service Partnership
Customer Service Changemaker
Customer Commitment Award B2B
Customer Commitment Award B2C
Customer Feedback Strategy
Customer Focus Award - Large
enterprise
Customer Focus Award - SME
Customer Service Strategic Leadership
Customer Service Professional of the
Year
Trusted Quality Provider
Sustainable Customer Service
Customer Service Return on Investment
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