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Handpicked Resources for Customer Retention Leaders – July 2021 Edition

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Customer Retention / Trends and Research

Handpicked Resources for Customer Retention Leaders – July 2021 Edition

In the last year and a half, customer expectations have changed at a faster rate. Considering the impact and aftereffects of the COVID-19 pandemic, we can expect that customer retention will be more critical and challenging in the days ahead, which will require you to re-evaluate your customer retention strategy.

Our curators have compiled 25 trendy retention articles and insights that were published in the last quarter. We are delighted to present it to customer-obsessed leaders like yourself in the form of a handy article for ease of reading.

We hope that these handpicked resources will offer you fresh insights into the best practices, tips, and techniques to make your customer strategy for 2021 more effective.