Uniphore

DECEMBER 17, 2021

Delivering Better Member Experiences With AI One of the largest Medicaid managed care organizations serving more than five million members in 13 states and the District of Columbia needed to simplify and automate its contact center operations to deliver a better experience and drive better health outcomes for members.

Healthcare 130

Healthcare Contact Center AI Artificial Intelligence 130

Lightico

MARCH 23, 2022

The following states require licensure: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota , Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York , North (..)

Retail 52

Retail Innovation Sales Customer Service 52

1 to 1

APRIL 26, 2021

Everyone over age 16 in the United States as well as Puerto Rico and the District of Columbia is now eligible for a coronavirus vaccine. Yet for many, the vaccination experience journey is still broken and confusing.

Healthcare 29

Healthcare Retail Customer Loyalty Start-ups 29