Fri.Oct 28, 2022

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Importance of Insights in Building Impactful Customer Engagement Strategy

Ameyo Callversations

Search “customers hate irrelevant messaging” and you will find tons of studies going back as far as 2012 warning businesses how aggressive marketing is hurting them. However, despite the fact that a decade has passed since such findings have come to light, businesses still end up getting overzealous while trying to woo their customers. Cue excessive messaging, shoving products/services or promos that are not of interest, messaging without seeking explicit consent – the list goe

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Guest Post: How Learning a Second Language Boosts Your Customer Service Abilities

Shep Hyken

This week, we feature an article by Rupert Jones, a financial independence geek who believes in the power of networking. He shares how learning a second language can help support teams communicate and serve their customers. Learning a second language can provide a lot of benefits for you in all aspects of life. You will be able to see new people, adapt to new situations, and take advantage of bilingual opportunities.

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What is Multi-tenant PBX and Why Should You Use a Multi-Tenant PBX?

Hodusoft

7 Solid Reasons To Use Multi-Tenant IP PBX System for Your Business Unified Communications is becoming more and more important in reshaping the modern business landscape. The global market share of unified communications solutions is expected to witness a whopping growth of 18% CAGR between 2022 and 2030. Multi-tenant IP PBX software is an intrinsic aspect of the new-age business communications solution.