Sun.Dec 08, 2024

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How to Increase Email Survey Response Rate? Actionable Tips

Zonka Feedback

Discover actionable tips to improve your email survey response rate. Learn strategies to engage your audience and send personalized survey emails with Zonka Feedback.

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Uniphore Buys ActionIQ: What We Can Learn

Customer Experience Matrix

Acquisitions of, or by, major CDP vendors have been vanishingly rare in recent years. So news that ActionIQ had been purchased by Uniphore generated an especially large amount of interest. Lets look at it from three perspectives. 1. Significance for ActionIQ. Although ActionIQ has been a significant CDP since its founding in 2014, the company was always a bit different from most other CDPs.

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Higher Ed Chatbots: A Game-Changer for Student Support

Comm100

What if every student had a personal assistant, ready to answer questions, offer guidance, and simplify their academic journeyall without ever taking a break? AI chatbots are making this a reality, revolutionizing how students interact with their schools. Gone are the days of waiting in line or navigating complex systems to find help. Higher ed chatbots are reshaping the student experience, offering real-time support, streamlining processes, and opening doors to a more connected and engaging app

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