Sun.Jun 26, 2022

article thumbnail

MIGRATION CHECKLIST: ON-PREMISE TO CLOUD CONTACT CENTER?

Ameyo Callversations

Cloud Contact Center has been in enormous demand in recent years. As a result, more and more people are getting introduced to the benefits it offers and is inclined towards adopting it. Migrating from an on-premise system to the cloud results in an increase of 40% in revenues. Once the decision to migrate from an on-premise system to a cloud contact center is made, there are a few things to keep in mind for choosing the best provider.