Thu.Dec 05, 2024

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Why Customers Say One Thing but Then Give You a Different Score

BeyondPhilosophy

Learn more about Colin Shaw : Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: The other day, I was waiting for our food at a restaurant with friends, which was taking too long. Luckily, before we complained, they delivered the food. Later, the manager came by twice and asked how everything was.

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181: Creating Your Customer Experience Action Statement

The DiJulius Group

Creating Your Customer Experience Action Statement Chief Revolution Officer John DiJulius and Dave Murray, VP of Consulting, discuss how to create your organization’s customer experience action statement (CXAS). Every great customer service company has a defined CXAS that is the NorthStar for what every customer-facing employee should intentionally try to achieve every time they.

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All About Customer Feedback Management System: Tools, Benefits, Tips & More

Zonka Feedback

Explore all about Customer Feedback Management System including its importance, types, best tools, and effective management tips to elevate your customer experience.

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#1 Hated Company files for Bankruptcy

The DiJulius Group

#1 Hated Company files for Bankruptcy / Dont be a Disney Boss / Stop Sending Your Customers Holiday Gifts / Americas Most Trusted Brands Do Not Send Your Top Customers Holiday Gifts Your customers dont want your brownies – As 2024 comes to an end, businesses start thinking about how they will show their appreciation. Read Full Article The post #1 Hated Company files for Bankruptcy appeared first on The DiJulius Group.

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Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te