Below is an Autogenerated Transcript

Paul: How important do you think it is for each individual to start caring for themselves first? Not in a selfish way, but in order to equip themselves with the ability to care for others 

Ron: Paul. What connects the idea of service and the idea of care is the phenomenon of well-being, So with my definition of services, taking action to create value for someone. What makes it valuable? Somebody says, I like it, you gave me something that I wanted. It made my life rich or you contributed to my well-being. 

Well, care is concern and commitment to someone’s well-being. 

So then what well-being are we talking about in a commercial situation? It’s your customer, or in this case of hospitality, it’s a guest in medical care. It’s a patient.

We need the well-being of that person, your guests, all their family members, the well-being of our team members. So we thrive in a successful culture, the well-being of the community, so that the community is glad that our properties are located there.

Who’s at the core of all that? Each human being, that points to the well-being of oneself, and that’s where you’re starting from, and you’re right.