Shaun Belding
JUNE 10, 2022
Last month we got not one, but three stories of truly WOW customer experiences. All three of them from a bank — the same bank. This, from my experience, is a customer service unicorn of the highest order. Shaun Belding | www.beldingtraining.com. Shaun Belding: Author, Entrepreneur, Speaker - Keynote speaker and customer service blog.
Totango
JUNE 10, 2022
As we saw in our 2021 State of the Customer Success Industry and Salary Report , the role of Customer Success Manager (CSM) is one of the fastest-growing jobs in the industry. In a recent webinar titled “Navigating Your Customer Success Career Path”, Totango’s Sr. Director of Customer Success Robyn Fernandez spoke with three CS executives, including Swiftly’s Chief Customer Officer Maranda Dziekonski , Egnyte’s Manager of Customer Success Naomi Hawn , and SentinelOne’s Vice President of Customer
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MyCustomer Experience
JUNE 10, 2022
N“How loyal are your customers?” This question is difficult to answer, but there is a solution to every difficulty. For this question, the. 15th Jun 2022. By KaumudiTiwari Digital Marketing Lead.
Totango
JUNE 10, 2022
If you have a child that loves to play with LEGOs, then you probably know that one of the greatest things about these little interconnecting blocks is that one set can be used to make dozens of different models. For instance, you may purchase a set that comes with instructions for building a pirate ship, but halfway through building the ship, your child changes his mind and decides he wants to build a fire truck instead – no problem!
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SurveySensum
JUNE 10, 2022
How’d you feel if you get double the response rates on the surveys that you are getting now? Great, right? Well, WhatsApp Surveys are the way to go! Why? – Because why not send the survey on your customer’s FAVORITE channels? Where they already are! Long gone are the days of phone surveys, when you’d have to call every respondent to gather their feedback individually.
MyCustomer Experience
JUNE 10, 2022
N“How loyal are your customers?” This question is difficult to answer, but there is a solution to every difficulty. For this question, the. 15th Jun 2022. By KaumudiTiwari Digital Marketing Lead.
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