Sun.Apr 10, 2022

article thumbnail

How to improve service level in your call center

Callminer

Improving service level in your call center means aligning your technology and actions with your objectives. Read this blog to understand where you currently stand, what's needed to improve and more.

article thumbnail

Advancing Customer Experiences Through IT Alignment

Doing CX Right

Michael Buckham-White, Global Technology Managing Director at Deloitte, shares leadership best practices and effective ways to partner with your technology (IT) team for improved customer satisfaction. The post Advancing Customer Experiences Through IT Alignment appeared first on Doing CX Right.

article thumbnail

What Are Chatbot Decision Trees & Their Role In Customer Engagement In E-commerce?

Knowmax

The post What Are Chatbot Decision Trees & Their Role In Customer Engagement In E-commerce? appeared first on Knowmax.