You’re not really sorry.
Callminer
MAY 23, 2021
The CallMiner Research Lab uses AI to understand and improve conversations between a company and its customers. Here is what the data tells us about sorry.
Sun.May 23, 2021
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A Policy Is Not An Excuse For Your Disrespect
Myra Golden Media
MAY 23, 2021
One of my sisters is a flight attendant. Yesterday we talked about her enforcing mask requirements on her flights. With the CDC’s recommendation, I knew that vaccinated people don’t need to wear masks outdoors or indoors, but we still should cover up on planes, trains, and busses, which would put her in a challenging position. We happened to be having the mask conversation as my sister was walking down the jetway for a flight from Dallas to Des Moines.
7 Benefits of using cloud call center software
Knowmax
MAY 23, 2021
7 Benefits of using cloud call center software.
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