Sun.Sep 04, 2022

article thumbnail

18 Live Chat Best Practices to Help You Deliver Superior Customer Service

Comm100

Note: This blog post was originally published in January 12th, 2017. Because it is one of our most popular posts, we have updated it to include the latest research, up-to-date statistics and best practices in this topic. More companies all the time are experiencing the benefits of live chat , but how does one maximize these benefits? By making the most of live chat features while working on the human side of live chat interactions, it’s possible to see improved outcomes and deliver superior cust

article thumbnail

Propel Your Business Into Action by Being ‘Hooked On Customers’

Doing CX Right

Stacy Sherman & Bob Thompson examine customer-centric businesses and how they implement strategies and outperform competitors. Read and/or listen now. The post Propel Your Business Into Action by Being ‘Hooked On Customers’ appeared first on Doing CX Right.

CX 52