Sun.Sep 18, 2022

article thumbnail

Creating a Frictionless Organization & Better Customer Experiences

Doing CX Right

Bill Price, Best Selling CX Author, says "frictionless has become a strategic necessity." What does frictionless mean? Why care? You'll hear simple steps to remove customer pain points based on learnings from reputable brands. . The post Creating a Frictionless Organization & Better Customer Experiences appeared first on Doing CX Right.

article thumbnail

CallMiner Product Innovation Series: September 2022

Callminer

CallMiner's new Product Innovation Series showcases advancements made to the CallMiner platform. The 2022.09 release introduces new functionality across quality management, language support and more.