Sat.Dec 11, 2021

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Secrets Revealed: How to Be Distinctive from Your Competition and Win!

Beyond Philosophy

Fernando has a problem that he wants our help solving. In his industry of branding and packaging fast-moving consumer goods, his clients often tell him to do whatever the competition is doing. However, Fernando knows that while imitation is the highest form of flattery, it’s a less than ideal customer strategy when you want to win customers from the competition.

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What It Takes To Keep Loyal Fans – CX Advice From A Rockstar

Doing CX Right

James Dodkins, UK's #1 CX Influencer and award-winning rock-star, shares customer experience lessons from the music industry, including how to turn customers into loyal fans. The post What It Takes To Keep Loyal Fans – CX Advice From A Rockstar appeared first on Doing CX Right.

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