Sat.Sep 10, 2022

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The Big Miss! – How Organizations Overlook the Value of Emotions

Beyond Philosophy

What did you do during the lockdown? Did you take up a hobby or a new exercise program? Did you watch hours of news coverage hoping for some good news? Were you in the kitchen working with your sourdough starter? Or were you on the couch watching the entirety of Netflix? All were excellent pursuits, by the way, especially the bread making. However, one of my team was spending the lock down a different way: taking a deeper dive on the data we have collected on our Emotional Signature ® research.

Finance 68
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How to Design Uplifting Customer Experiences

Uplifting Service

[link]. Want to create service experiences your customers RAVE about? The kind that makes your organization STAND OUT globally? Here’s a secret, not many know… You have to DESIGN those experiences for EVERYONE… not just for certain customers. Why?? Because we’re all in this together! If your customers are surrounded by stressed, tired, frustrated, or unhappy people, it affects THEIR experience!