Customer Think
DECEMBER 26, 2021
Seventy-five percent of salespeople believe that they could not do their jobs as effectively without current technologies, according to our latest research. Technology is essential in a world that relies on it to evolve and enhance the way sales teams connect and follow up with leads. Now artificial intelligence (AI) has become a key piece […].
Totango
DECEMBER 26, 2021
Burnout is a dangerous and costly condition that should not be taken lightly. If you’ve noticed any signs of burnout within your team, it’s important to take action immediately to prevent any long-term consequences to the health of your employees as well as to your organization. Check out these five tips for how to fight burnout and keep your customer success team healthy and effective. . 5 Ways to Fight Burnout.
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Customer Think
DECEMBER 26, 2021
For some reason, B2B marketing content tends to lean more toward academia than literary license. Much of the content produced is dry, mechanical, and, well, academic. We think our content must exude professionalism because we sell complex, high-ticket.
Lightico
DECEMBER 26, 2021
For CIOs in insurance, boosting operational efficiency and generating cost savings through digitized processes have always been top priorities. 77% of CIOs rank digital transformation as their top priority this past year. But their role has evolved dramatically in recent years. Today, reducing costs is not enough — CIOs today need to focus on the bigger prize: unearthing new sources of revenue and driving the productivity that leads to growth.
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Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.
Customer Think
DECEMBER 26, 2021
Three impactful ways to use AI and unified customer profiles to tailor experiences in real-time The world is cautiously optimistic about using artificial intelligence (AI) from customer data due to privacy and AI-bias concerns. At the same time, AI is proven to boost sales for businesses. It saves the time it would get to get […].
CX Network
DECEMBER 26, 2021
What to avoid and what to implement when introducing sustianable business practices.
Tech Customer Success brings together the best content for the technology customer service and experience professionals from the widest variety of industry thought leaders.
CommBox
DECEMBER 26, 2021
Digital signatures are a valuable resource in today’s digital environment. Companies use digital signatures for various purposes, mainly to optimize their paperwork processing, improve services and of course, reduce the use of paper. . There are many uses and benefits for digital signatures, which we’ll review in this article. Then, we’ll guide you through how to choose a digital signature solution for your business. .
Customer Think
DECEMBER 26, 2021
More than ever, companies are challenged to find better ways to attract, win, and retain customers. That’s why it’s so important to have a clear, compelling story about what makes your products or services the best choice. And bring that story to life everyday. That’s your value proposition. It’s not about features and capabilities — it’s […].
Lightico
DECEMBER 26, 2021
The first notice of loss (FNOL) is the critical first stage in the insurance claims process. It’s often the first contact a policyholder has had with the insurance company in a long time. It’s also the report that will define how the case will be handled going forward. Because of this, it’s critical that insurance companies send FNOL forms that are easy for customers to fill out wherever they are, but especially from mobile phones.
Customer Think
DECEMBER 26, 2021
What is a Scrum Board? As Scrum is one of the popular frameworks to break down complex problems into smaller tasks, Scrum board is a project management software used to visually represent these tasks and Scrum sprints. The scrum board is the center of every sprint meeting to get regular updates and your work split […].
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Customer Think
DECEMBER 26, 2021
When your numbers are more important than your Customers I was flying home to Denver a few months back from a business trip. It was an evening flight, perhaps not the last flight on the route (it.
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