Zendesk

APRIL 5, 2021

When the COVID-19 pandemic hit, most companies and workers weren’t ready for remote work life. But in the midst of the global health emergency, we were all forced to adapt to this new normal. Now, about a year into living in a pandemic-struck world, many of us have settled into new routines. A recent PwC study found that 83 percent of companies think they’ve successfully transitioned to remote work.

Start-ups 98

Start-ups CRM 98

ECXO

APRIL 5, 2021

SHARE ARTICLE. Share on facebook. Share on twitter. Share on linkedin. Share on email. Share on whatsapp. Q. Alan, what is your take on a big CX Transformation Programme as a Strategy? A. It doesn’t work!! Image Headway, Unsplash. When I was asked to share my views on this topic it felt familiar, I have been asked this before by clients and prospects, by CX Practitioners and CEO’s and my answer is always the same.

CX Transformation 52

CX Transformation CX Start-ups B2B 52

Qualtrics

APRIL 5, 2021

See how market research software can help you get faster, better quality insights to every corner of your organization and find which features to look for when choosing the right research tools with our ultimate guide. What is market research software? Market research software is used by companies, individuals, and research agencies to collect and analyze data in order to help make better decisions.

Text Analytics 26

Text Analytics Key Driver Analysis Social Media Predictive Analytics 26