Ameyo Callversations

MARCH 6, 2022

Lack of customer communication is something that even legacy enterprises can’t choose to afford in today’s business landscape. Customer support and experience have become even more imperative than before to generate new business and retain existing customers. This communication channel between a business and its customers, either existing or potential, must be prompt and super smooth.

Real Estate 98

Real Estate AI Omnichannel Machine Learning 98

Comm100

MARCH 6, 2022

Financial institutions across the world are taking advantage of new digital technologies to improve customer experience (CX) and engagement. If credit unions want to keep up, it’s crucial they join them on this path towards digital transformation. As C.D Howe Institute, the policy research organization, summarized : “Unless credit unions are directly involved in the development of the new digital offerings, they will be left behind.”.

Start-ups 61

Start-ups CX Technology Technology 61

Doing CX Right

MARCH 6, 2022

Bil Staikos Snr VP at Medallia explains your employees’ behavior is your customer experience. You can’t separate them out. Learn how to lead with excellence and do what's right for customers through engaged employees. The post Doing What’s Right For Customers While Balancing Internal Processes appeared first on Doing CX Right.

CX 52

CX Customer Experience 52