Tue.Aug 30, 2022

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A+ integrations

Zendesk

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Yext User History. Yext User History (Support) reveals a requester’s journey through your Yext Search experiences–up until and after case creation. Arm your agents with this data so they can provide more relevant answers. The component displays all of the actions a customer has taken in Yext search.

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How to Create Successful Marketing Feedback Loops & Automate Them?

Zonka Feedback

If you're here, I'd assume that you already have an ongoing marketing strategy in place and it is not giving you the desired results. And it's not just you; thousands of companies out there are trying to capture the market and win customer loyalty.

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Amazing Business Radio: Frank Cespedes

Shep Hyken

Selling with Service. Where Sales and Customer Service Meet. Shep Hyken interviews Frank Cespedes, a professor at Harvard Business School and the author of six books, including his latest, Sales Management That Works: How to Sell in a World that Never Stops Changing. He talks about how sales and customer service is changing and how organizations, from the frontlines to the C-suite, can adapt.

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How To Create and Automate Marketing Feedback Loops?

Zonka Feedback

If you're here, I'd assume that you already have an ongoing marketing strategy in place, which is not giving you the desired results. And it's not just you; thousands of companies out there are trying to capture the market and win customer loyalty.

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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WHY ENTERPRISES CAN TRUST AMEYO

Ameyo Callversations

Ameyo is a Fullstack Customer Experience platform delivering the best features to enhance the experience of your customers and employees. So what makes Ameyo different than other vendors? Let’s find out! What Is Ameyo? Ameyo is an AI-empowered CX solutions provider that helps enterprises enhance their customer experience throughout the customer journey.

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UCcaS,CCaaS,CPaaS – Everything You Need to Know

Hodusoft

VOIP. UCcaS, CCaaS, CPaaS - Everything you need to know. With the increasing demand for quick and convenient ways to reach organizations, various innovative technologies have taken place in the past few years. UCaaS, CCaaS, and CPaas are some of the few technologies that have gained a lot of recognition in these years. All these technologies are cloud-based technologies and share similarities.

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Start customer service training project

Customer Service Training

Hi This is the first time to design a customer service training project but I'm struggling with knowing which best topics that I have to include and

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Which Forecasting Model Works Best for Your Company

SugarCRM

By 2026, 65% of B2B sales organizations will transition from intuition-based to data-driven decision-making. This is possible because companies now have access to tools and resources that make it easier to unite workflows, data, and analytics. By conducting a sales forecast, sales leaders can get a full situational and directional view of their business and customers.

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The 9 best tools for your early-stage startup tech stack

Intercom, Inc.

As a founder, you may know exactly what tech stack you need to build your product – but what about when it comes to the tools you need to run your business? Many founders fall into the trap of prioritizing the former without giving much thought to the latter. But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale.