Zendesk

JUNE 17, 2022

Imagine walking into an ice cream parlor and ordering a chocolate sundae. You sit down and take your first bite, and immediately want to spit out the ice cream—it tastes like radishes. Though you have nothing against radishes, you believe chocolate ice cream should taste like chocolate. You tell the server, who listens attentively and assures you that your feedback is highly appreciated.

Customer Feedback 98

Customer Feedback Social Media Net Promoter Score Customer Satisfaction 98

Zonka Feedback

JUNE 17, 2022

Happy employees spend longer time in their organizations and work more efficiently. And the onus of ensuring employee satisfaction and happiness is on the employers. To retain employees and attract new talent, you must create a work culture where employees are not just happy but can also keep in sync their own objectives with that of the shared organizational objectives.

Net Promoter Score 98

Net Promoter Score 98

Zendesk

JUNE 17, 2022

A customer might love your product or service, but the real test comes when they reach out to your support team. If they’re met with frustrating options—like an automated phone menu that doesn’t let them speak to a human—it’s game over. According to the Zendesk Customer Experience Trends Report 2022 , 61 percent of consumers will walk away from a company after just one bad customer service experience.

Customer Service 98

Customer Service Start-ups Gaming CRM 98

Shep Hyken

JUNE 17, 2022

This week we feature an article by Devin Pickell, Growth Marketing Manager at Privy. He shares the five consumer trends organizations can use in their next campaigns and strategy. It’s difficult to stay on top of everything as a small business owner, especially in today’s fast-paced environment. So getting a competitive edge on what your consumers prefer can be extremely beneficial for your business. .

Social Media 61

Social Media Retail Gaming Sales 61

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Zendesk

JUNE 17, 2022

There’s no such thing as a foolproof startup growth hack. There’s lots of talk about some of the most famous growth hacks, but they’re usually not repeatable because everyone needs to find their own magic formula: a combination of foundation-building, customer focus, timing, and luck. While there’s, unfortunately, no fast track to hockey-stick growth , there are some foundational best practices that can put you a step ahead of the competition, the VCs, and even within your entire category.

Non-Profits 52

Non-Profits Start-ups Sales 52

Lumoa

JUNE 17, 2022

Lumoa Product News for June 2022 Share Dashboards directly with other users! Ever been in a situation where needed to give someone else your cards? Maybe a VIP is joining Lumoa, and you want them to start off with a tailored Dashboard? Now you can!: Copy any Private Dashboard to get a sharable link Links given to teammates make a Shared Dashboard in their account NEW Lock icon to indicate a Private Dashboard, and new People Icon to indicate a Shared Dashboard (as seen below) Learn more

Start-ups 83

Start-ups 83