Shep Hyken

AUGUST 12, 2022

This week we feature an article by Soumya Juttukonda, a content developer & digital media strategist at Knowmax , an AI enterprise knowledge base solution to enhance customer service. She shares how you can reduce customer support tickets and enhance customer experience. The last thing you want in your business is to face an increased number of customer support tickets. .

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The Customer Service Blog

AUGUST 12, 2022

Sir Ahmed Salman Rushdie CH FRSL was born on 19th June 1947. He is an Indian-born British-American novelist, whose work often combines magical realism with historical fiction and primarily deals with connections, disruptions, and migrations between Eastern and Western civilisations. Rushdie's second novel, Midnight's Children (1981), won the Booker Prize in 1981 and was deemed to be "the best novel of all winners" on two occasions, marking the 25th and the 40th anniversary of the prize.

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Zonka Feedback

AUGUST 12, 2022

Do your customers like your product? What do they even think about it? Do they enjoy using it? What if they switch to an alternative? Well, these aren’t just some arbitrary fears but genuine concerns of every small or large enterprise who are trying to build a customer-centric product. While feedback collection plays a huge role in improving customer satisfaction and retention rate, gathering it can be tricky without effective tools in place.

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ProProfs

AUGUST 12, 2022

Let’s face it. As incredible as remote work can be, it hasn’t been a smooth ride for everyone. For many, working away from peers has caused loneliness, lack of motivation, and a bunch of other challenges that no one foresaw. . A sure-fire way to cope with this is to pop fun and excitement into your virtual meet-ups! . But, how do you make remote meet-ups exciting?

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