Digital Transformation: The Importance of Culture in Enhancing Customer Satisfaction
Customer Think
AUGUST 7, 2021
The principal reason for embarking on digital transformation is to improve customer experience, which goes a long way to assure brand loyalty; if the right culture is missing, the whole project will end in a colossal failure. Sometimes, the bottleneck brands have in ensuring digital transformation may not be the technical input, this may be […].
Let's personalize your content