Fonolo

MAY 31, 2022

Newbies to the contact center might already associate Occupancy Rate with hospitality or hotels. Social event-planning. We’re here to break down this myth and demonstrate the difference between Occupancy Rate and Utilization Rate, so you can use both key performance indicators (KPIs) to benefit your contact center. Interviews.

Contact Center 81

Contact Center Event Planning Hospitality Hospitality 81

Fonolo

MAY 31, 2022

Newbies to the contact center might already associate Occupancy Rate with hospitality or hotels. Social event-planning. We’re here to break down this myth and demonstrate the difference between Occupancy Rate and Utilization Rate, so you can use both key performance indicators (KPIs) to benefit your contact center. Interviews.

Contact Center 67

Contact Center Event Planning Hospitality Hospitality 67

Customer Bliss

MAY 23, 2017

.” To win that award, it beat out the Super Bowl (a pretty large event), the FIFA Women’s World Cup final, and more. Lynn also oversees a lot in her role: marketing, event planning, social media, hospitality and group sales, owner relations, media relations, and more.

Sports 57

Sports Customer Experience Hospitality Hospitality 57

Qualtrics

JUNE 30, 2020

So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did. Steve Gustavson (03:47): I know you guys also had an incredible event plans, as did SAP and a bunch of our peers in the industry, there's, there's a lot of us who sort of went through this at the same time.

Start-ups 26

Start-ups Innovation Government Technology 26