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Blockchain in Covid: How is it Benefitting the Pharmaceutical and Logistics Companies?

Customer Think

All the nations worldwide were looking towards the pharmaceutical industry for a vaccine that will combat the virus. It was December 2019 when the novel coronavirus pandemic hit the globe like a storm.

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How Customer Centricity Is Changing Pharmaceutical Customer Experience

PeopleMetrics

So how does this apply to the healthcare and pharmaceutical industries? Healthcare and pharmaceutical companies of yesterday served what seemed to be a fairly straightforward purpose: provide their customers (physicians) with access to and information surrounding newer and better drugs. In The Beginning.

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What You Need to Know About a Patient-Centric Approach to Pharmaceutical Supply Chains

cxservice360

The pharmaceutical supply chain is a complex and convoluted system that delivers life-saving and life-changing medications to patients worldwide. The post What You Need to Know About a Patient-Centric Approach to Pharmaceutical Supply Chains appeared first on CXService360 - Customer Service Articles, Stories and more.

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This is our time for a Patient CARE Revolution!

Bill Quiseng

These “Profits over People” traditionalists care about their hospital’s labor, research, and equipment costs, Medicare reimbursements, pharmaceutical companies’ payments in cash and in-kind gifts, and their patients’ payments more than they do their patients.

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Getting to the Heart of CX in Pharmaceuticals

Confirmit

One of the industries that’s really started to embrace Customer Experience in recent years is the pharmaceutical market. Many pharma businesses have an interesting, not to say complex, relationship with clients, with many of them being B2B companies who also engage with end customers as part of their marketing strategy.

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3 Benefits of the Relational Sales Method for Medical Selling

Customer Think

The global pharmaceutical market is estimated to be around $1.27 Because of how lucrative the medical device and pharmaceutical industries are, it should be no surprise that competition in […]. The medical device market in the US is expected to grow to $208 billion by 2023 (Source: Select USA).

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Alexion Pharmaceuticals’ HR Chief: How to step out of the HR box

Qualtrics

In this installment of our Employee Experience Visionaries series, hear from Anne-Marie Law, Chief Human Experience Officer at Alexion Pharmaceuticals, about: How creating chaos will liberate the future generations of employees. The post Alexion Pharmaceuticals’ HR Chief: How to step out of the HR box appeared first on Qualtrics.