Lumoa

JANUARY 8, 2024

That’s where text analysis, or text mining, comes into play. To remind you a bit of what it is and what it does, text analytics uses transforms unstructured text into structured data that’s actually useful for business decisions. Sentiment Analysis: Picture this – Let’s say Apple launches its newest iPhone.

Sentiment Analysis 157

Sentiment Analysis Text Analytics Machine Learning ML 157

SurveySensum

MARCH 3, 2022

Text & sentiment analysis . Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback. . ? A user-friendly dashboard provides sentiment analysis reports, negative and positive tagging, and real-time insights. . Sentiment analysis .

Voice of the Customer 52

Voice of the Customer Sentiment Analysis VOC Close the Loop 52

CSAT.AI

SEPTEMBER 25, 2017

Revuze’s software utilizes NLP, a form of artificial intelligence, and computational linguistics to filter for words that reveal customer attitudes and emotion, which are revealed in a sentiment analysis report. The second challenge lies in whether it’s structured or unstructured data.

Artificial Intelligence 59

Artificial Intelligence Predictive Analytics Unstructured Data Sentiment Analysis 59

Lumoa

JANUARY 23, 2018

The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision making. Topic analysis reveals topics that are most talked about. Sentiment analysis involves analyzing subjective material and extracting attitudinal information.

Text Analytics 121

Text Analytics Sentiment Analysis NPS Net Promoter Score 121

DMG Consulting

FEBRUARY 25, 2019

Speech and text analytics provide essential input into the CJA process by capturing spoken and written conversations and converting them into structured data for analysis. The results are available for conversational analysis—topic and emotion detection; intent and sentiment analysis.

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48