Beyond Satisfaction: Key Takeaways from Tracy Sedlak’s CRS Tucson Keynote on Voice of the Customer
Execs In The Know
MARCH 31, 2024
She began by emphasizing the dynamic nature of customer expectations, which are continually shaped by technology and societal shifts. Sedlak pointed out that this process is crucial for continuous improvement and innovation. Come learn, share, network, and engage to innovate. Registration for CRS Palm Springs is now open.
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