Hodusoft

MAY 10, 2023

between 2021 and 2026. This growth is driven by increasing demand for customer service and support across industries, as well as advancements in technology such as artificial intelligence, chatbots, and other automated solutions that can improve efficiency and reduce costs.

Social Media 100

Social Media Customer Satisfaction Artificial Intelligence CRM 100

Ameyo Callversations

NOVEMBER 16, 2021

The availability of AI-enabled customer relationship management (CRM) and enhanced customer data platform (CDP) software has introduced AI to businesses without incurring high costs associated with the technology. As per Statista , The global AI market is projected to explode to $126 Billion by 2026 from $17B in 2020.

Contact Center 96

Contact Center AI Artificial Intelligence Customer Experience 96

Hodusoft

FEBRUARY 1, 2023

According to a recent study , the global market for mobile banking is expected to reach a staggering $ 1824 million by 2026, with a compound annual growth rate (CAGR) of over 12.2% In this blog, we’ll take a closer look at the role of business phone systems for the banking industry, and explore the top 5 service providers in the market.

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Zendesk

JUNE 16, 2021

billion by 2026 , while the global CRM market size is estimated to reach $96.5 And if support agents get alerts about supply chain or order processing issues, for example, they can proactively let the customer know about potential delays and provide other options. Make no mistake, though—ERPs and CRMs are key for sales teams.

CRM 59

CRM Manufacturing Real Estate Construction 59