Voice of the Future: How Speech Analytics is Reshaping CX
MattsenKumar
SEPTEMBER 21, 2023
According to the Global Voice and Speech Analytics report, the most popular applications for S peech Analytics tools include sentiment analysis, risk and fraud detection, call monitoring, and sales and marketing tools. billion in 2027 at a compound annual growth rate (CAGR) of 17.3 billion in 2022 to USD 5.1 percent.
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