How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
#Painpoint 1: Customer Churn According to a titled “ CallMiner Index ” U.S. billion per year due to customers switching companies for reasons that could have been avoided. Customer churn is bad for any type of business and just like break-ups in real life, it stings. So start listening to the voice of the customers.
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