Sprinklr

SEPTEMBER 9, 2021

Many modern brands recognize the importance of capturing customer feedback from social media and other digital channels, but, at the same time, their social listening strategies still fall short of their potential. The right tool will help you: Quickly grow your business with insights.

Social Listening 110

Social Listening AI Social Media CXM 110

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

OCTOBER 7, 2021

Today’s marketing teams face a multitude of common challenges around competitive benchmarking: A lack of actionable insights. You need actionable, data-driven insights. And without real-time data, you cannot effectively inform strategies to your customer care, paid media, social media, and digital marketing teams.

Social Listening 102

Social Listening CXM Unstructured Data Social Media 102