SurveySensum

AUGUST 9, 2022

And an intelligible survey tool offers actionable insights, detailed reports, and powerful analytics to improve the decision-making of an organization and inculcate customer feedback into the processes. with the help of AI and ML. Surveys are indispensable tools in the modern business world. Which one should you opt for?

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

SurveySensum

JUNE 14, 2022

As advanced survey methodologies outsmarted the CATI system with innovative technologies, there is no possibility that telephone surveys will ever have a comeback. . Unlike the CATI system, you would not have to wait for months to compile all the information and produce reports and insights.

ML 52

ML Net Promoter Score Actionable Insights CRM 52

Lumoa

NOVEMBER 21, 2023

But it is no longer a challenge, thanks to modern technologies like martech tools and back-office solution software and the use of artificial intelligence (AI) in customer feedback analysis. Thankfully, the most relevant AI development technologies evaluating customer feedback rely on sentiment analysis.

Customer Feedback 83

Customer Feedback AI Machine Learning Social Media 83

Hodusoft

SEPTEMBER 18, 2023

With the advancements in technology, the industry expanded towards more complex processes like finance and accounting, IT services, and human resources. About the 12th BPO Innovation Summit At the 12th BPO Innovation Summit, participants can expect to gain fruitful insights into how technology is reforming the BPO industry.

Innovation 52

Innovation Artificial Intelligence Data Entry ML 52

SugarCRM

APRIL 14, 2022

Then, with this insight, using AI and machine learning (ML) to match that buyer to your company’s ideal customer profile to create a personalized experience—with assets and messages to nurture the right buyer at the right time and in their channel of choice.” Technology doesn’t have to make your life difficult.

Business Growth 48

Business Growth Artificial Intelligence ML CRM 48

ClearAction

JULY 11, 2023

Do not mislabel your job titles, technologies, courses, academies, certificates, consulting, and strategies. Technologies exist to manage it, and you’ll get tremendous insights that aren’t available otherwise. Your AI/ML/big data is grossly incomplete without mining Customer Service calls. I love it.

Customer Service 48

Customer Service Data Mining Non-Profits CXM 48

SugarCRM

FEBRUARY 7, 2023

Fortunately, advancements in technology have come to the aid of organizations in the form of modern sales solutions. But let’s see below how guided selling and technology can bring their fair contribution. According to Gartner , 75% of B2B sales will be managed through AI and ML-driven selling solutions.

CX 26

CX B2C Engineering B2B 26