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5 Features to Look For in a Chatbot for Enterprises

CommBox

With the rise of big data, AI and automation, businesses are excited to use the latest technologies to power their operations and serve their customers. A key area that businesses are looking to automate is their customer communications. This can be customer service, sales, automated services and more.

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How is Voice bot Technology Beneficial for Business?

Ameyo Callversations

With several great brands leveraging the same, this technology is advanced enough to engage and interact with customers. Voice bots are an AI-driven approach that allows computers to understand and respond to human speech. Nowadays, More than ever before, businesses highly value voice bots.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. Emma Donnelly – Head Of Customer Service at Redrow Homes.