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33 Chatbot Statistics and Trends to Watch in 2022

Aquire

According to research , the global conversational AI market size is expected to grow from $4.8 In a 2019 CIO Survey, respondents identified chatbots as the main AI-based application used in their enterprises. Seventy-seven percent of customers say chatbots will transform their expectations of companies in the next five years.

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The State of Automated Customer Service in 2023

Comm100

Meeting today’s high customer service expectations can be a challenge. To remain competitive in the fight for customer service supremacy, many organizations now rely on automation and artificial intelligence (AI) in customer service. What is the state of automated customer service in 2023? Table of Contents.

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What Are the Best Times to Send B2B Emails?

SugarCRM

across all industries, but real estate, education, and government emails boast the highest numbers, around 14%. Learn more about them through social media responses, Google Analytics, or customer surveys. Click-to-Open Rate. The average click-to-open rate is about 14.9% Test, Test, Test.

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