Aquire

JANUARY 24, 2022

Two-thirds of surveyed bank customers felt that an AI-powered chatbot would be useful in assisting them and 44 percent would rather communicate with a chatbot than a real person, assuming it could answer their questions as reliably as a live agent. Global chatbot adoption statistics. Collect Chat ). Collect Chat ). Facebook ).

Healthcare 98

Healthcare Real Estate AI Artificial Intelligence 98

SugarCRM

MAY 3, 2022

across all industries, but real estate, education, and government emails boast the highest numbers, around 14%. Learn more about them through social media responses, Google Analytics, or customer surveys. Click-to-Open Rate. The average click-to-open rate is about 14.9% Test, Test, Test.

B2B 40

B2B Real Estate Social Media Predictive Analytics 40

Comm100

JANUARY 11, 2023

According to a study on chatbot impact , overall market preference for chatbots as the primary mode of communication for customer service now sits at 45%. The top markets currently profiting from chatbots include: Real estate: 28%. Travel: 16%. Education: 14%. Healthcare: 10%. Finance: 5%. million USD in 2022.

Customer Service 85

Customer Service Healthcare AI Artificial Intelligence 85

Qualtrics

MAY 6, 2019

With an online panel, citizens “opt in” to receiving periodic surveys about events, zoning, real estate, local policies, public services, or other important local issues. Author Bio: Stephanie Thum is a Certified Customer Experience Professional (CCXP) and Chief Advisor for Federal Customer Experience at Qualtrics.

Government 30

Government Close the Loop Real Estate Entertainment 30