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The Talent War is Real for Banks. Here’s How You Can Win.

Lightico

SEPTEMBER 30, 2021

Our CTO lives in Alabama. Regional digital banks like Quontico for example have pounced on the doors that remote working has opened up to broaden the talent pool they can tap into. As Quontico’s CEO Steve Schnall explains: “This is a new frontier of remote working. Our CSO lives in Vegas. Our CMO lives in DC.

Contact Center 52
Contact Center Innovation 52
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Want to be a call center representative? Here’s what you need to know.

Zendesk

MARCH 25, 2021

Due to COVID-19, there’s a growing number of remote call center jobs available online. According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives.

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Social Media Contact Center Start-ups Omnichannel 92
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