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10 Examples of Companies Delivering Superior Customer Service

Uniphore

Delivering great customer service above and beyond what people expect relies on various best practices and innovations like Conversational Automation solutions to resolve customer service challenges. The checkout clerk immediately handed him $145 because that was “what the customer wanted.”

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How Partners Impact the Omnichannel Equation

CX Journey

Are you considering all of your channels when you think about the omnichannel experience? A couple months ago, I wrote about improving the omnichannel experience to reduce customer effort. when thinking about the omnichannel experience. when thinking about the omnichannel experience. That's a good start.