CommBox

DECEMBER 6, 2023

Cost Savings with Live Chatbot Implementation In the dynamic landscape of business operations, cost efficiency stands as the utmost priority. The strategic deployment of live chatbots within customer service operations, while unveiling the substantial cost savings they can yield.

Customer Service 98

Customer Service Artificial Intelligence E-commerce Customer Satisfaction 98

SugarCRM

AUGUST 1, 2023

Artificial Intelligence has slowly made its way into our daily lives, whether discussing self-driving cars, recommender tools, or complex predictive and personalized marketing and sales forecasting tools. However, a few questions still linger: How can you effectively use predictive AI within business operations?

AI 26

AI Sales Predictive Analytics Artificial Intelligence 26

SugarCRM

MAY 4, 2023

This can help you save time and reduce errors, which can improve your overall operational efficiency. Implement Artificial Intelligence Implementing Artificial Intelligence (AI) has become a key challenge for organizations looking to create a competitive advantage through their data.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

This can help you save time and reduce errors, which can improve your overall operational efficiency. Implement Artificial Intelligence Implementing Artificial Intelligence (AI) has become a key challenge for organizations looking to create a competitive advantage through their data.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

This can help you save time and reduce errors, which can improve your overall operational efficiency. Implement Artificial Intelligence Implementing Artificial Intelligence (AI) has become a key challenge for organizations looking to create a competitive advantage through their data.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

SugarCRM

AUGUST 12, 2021

While CRM is the cornerstone of business operations for many companies, only 52% of sales professionals interviewed claim that the CRMs they have in place meet their expectations and needs. With the rise of artificial intelligence (AI), customer interactions are becoming more complex, personal and generate more revenue.

CX 26

CX Predictive Analytics CRM Artificial Intelligence 26