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G2’s CMO Amanda Malko on the latest trends in software buying

Intercom, Inc.

Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance. I actually started in sales. It’s been a bit of a journey, but I started in sales. So I got to do a little bit of sales there, too. Amanda: Yes, I have.

B2B 118
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. She is also the 2020 CXPA Board Chair and an Advisory Board Member for CX@UCI. LinkedIn : [link]. Website : [link].