CX in 2022: Employee Experience Is the Biggest Hurdle, and Getting Leadership Commitment Is Key
Futurelab
MARCH 20, 2022
These changes drove GetFeedback , the agile customer experience (CX) management solution by Momentive, to conduct research among 2,200 CX professionals worldwide. The 2022 State of CX Report presents these findings. Without your employees, you have no customer experience. For starters, get to know your employees.
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