Totango

MARCH 1, 2022

Did you know that while women make up more than 50 percent of the U.S. workforce, less than one in five employees in the tech industry are women? Despite these challenges, the technology industry is filled with incredible opportunities for women – not to mention the limitless benefits that women bring to the industry.

Education 100

Education Technology Technology Start-ups 100

Intercom, Inc.

JANUARY 27, 2022

Here’s the thing about Women in Tech. From being the token woman who always gets invited to redeem all-male panels to snide comments about how “she’s just a diversity hire,” the term “women in tech” can sometimes feel more like a burden than a blessing. And yet, it’s still incredibly necessary.

Engineering 138

Engineering Start-ups Technology Technology 138

Fonolo

JANUARY 14, 2020

Which customer service blog posts helped to shape the last decade for you? . There are more customer experience management blogs and articles than ever before — not to mention the growing libraries of video and interactive content. Here, we cover the 20 best customer service blogs and influencers to follow in 2020. Shep Hyken.

Customer Service 136

Customer Service Contact Center Social Media CX 136

Beyond Philosophy

MAY 19, 2015

You might have heard the story about Target predicting when women became pregnant by analyzing their purchases. They saw that women Customers who later had children began buying more of certain vitamins (zinc, calcium, and magnesium), unscented lotions and soaps, and extra-big bags of cotton balls (closer to their delivery date).

CX 148

CX Predictive Analytics Touchpoint Customer Experience 148

Qualtrics

JANUARY 23, 2019

With the rise of popularity in this topic, there are thousands of EX blogs and websites. He has published more than 200 articles and book chapters and over 25 books including Victory Through Organization: Why the War for Talent is Failing Your Company and What You Can Do About It.

Social Media 52

Social Media Technology Technology Education 52

Qualtrics

JUNE 6, 2019

He’s passionate about family, tennis, and driving change to empower all. Dara J Treseder – Treseder is the CMO for Carbon and serves as an officer on the board of directors of the Public Health Institute and as an advisor to UN Women initiatives. Prior to Adobe, she was the VP of marketing for Intel.

Transportation 33

Transportation Entertainment Sports Social Media 33

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. Customer Experience has become a top priority for businesses in 2020. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132