Hodusoft

FEBRUARY 16, 2022

How to Find Best Hybrid workforce Contact Center Software in 2022. Contact centers and several other industries’ survival through the first few months of COVID-19 meant swift operational reboots primarily through work from home transitions. A cloud-based contact center software is an ideal choice for a hybrid workforce.

Contact Center 98

Contact Center Social Media Omnichannel CRM 98

Shep Hyken

DECEMBER 23, 2022

This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. UC supports complex workflows across hybrid teams, and next year will likely be just as complicated. Predictable.

AI 65

AI Contact Center Technology Technology 65

Execs In The Know

MARCH 25, 2022

As the pandemic eases and the way work gets done stabilizes, the work-from-home (WFH) hybrid model is a top choice for many organizations. Two key areas are central to a successful WFH Hybrid program: the employee experience and the technology that powers the work. Employee Experience Checklist.

Voice of the Employee 98

Voice of the Employee Technology Technology Start-ups 98

Logicalware

AUGUST 19, 2021

And if you need a refresher on what agent experience is, check out our blog series here.). Of those who choose to leave their job, the most common reasons include excessive pressure or stress, low pay, high staff turnover, repetitive work, and a lack of promotion or career development opportunities. The future of?work

Sentiment Analysis 78

Sentiment Analysis Engineering Technology Technology 78

Hodusoft

AUGUST 15, 2022

Since the pandemic, the remote work model has become the new norm for businesses. Today 97% of people want to work remotely. In this blog, we will be discussing how your business can use an IP PBX phone system for telecommunication and what factors you must consider while choosing a service provider. Lower initial cost.

CRM 52

CRM Sales Technology Technology 52

Hodusoft

AUGUST 15, 2022

Since the pandemic, the remote work model has become the new norm for businesses. Today 97% of people want to work remotely. In this blog, we will be discussing how your business can use an IP PBX phone system for telecommunication and what factors you must consider while choosing a service provider. Lower initial cost.

CRM 52

CRM Sales Technology Technology 52

SurveySensum

MAY 20, 2020

In this blog we will understand how the world is facing this disruptor and taking actions to advance to a new world. Care for your customers: In these desperate times, people need support, guidance, and reliable information to keep their families safe and sustain. You can talk or text Zappos customer support.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52