Zendesk

JULY 30, 2021

This integration connects with your Crowlingo deep learning models to automatically tag new incoming tickets by the criteria you define, such as Topic, Issue, Priority, or Sentiment. ViiBE (Chat) is a video assistance technology dedicated to help desk support in call centers. Verse for Sell. ViiBE for Chat.

E-commerce 52

E-commerce Construction Sales Government 52

Customer Service Life

NOVEMBER 5, 2018

This article was originally published on the FCR blog on October 8, 2018. Instructional design- There’s an entire science around instructional design — and while it would be nice for every contact center to have someone with a masters degree in the topic (like FCR), that may not be practical.

Contact Center 79

Contact Center Non-Profits Education Healthcare 79

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Nowadays, companies have a choice of whether to purchase software with on-premises deployment or a web-based software solution that stores data on the cloud. Price : Sales Cloud ranges from $25-$300/user/month.

Social Media 41

Social Media CRM Omnichannel Invoicing 41