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Switching from Delighted? Explore These Top 9 Delighted Alternatives

SurveySensum

It also offers tagging and segmenting of feedback for actionable insights. So, with this blog, we have mined the top 9 Delighted alternatives by examining their features, pros, and cons. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.). But first, let’s delve deep into the drawbacks of Delighted.

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5 Tips to Improve Customer Satisfaction in the Automotive Industry

SurveySensum

In this blog, we will explore various strategies that automotive businesses can use to improve customer satisfaction. Whether you’re a dealership, a car manufacturer, or a service center, the insights and tips shared in this blog can help you enhance the customer experience and drive long-term success.

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eBay & PayPal’s Split is Good for Customers

Beyond Philosophy

It was like PayPal was a little brother tagging along the bigger one. I’d be interested to hear your insight in the comments below. In the past when both of these companies partnered up, eBay was the bigger and faster-growing business model, while PayPal was its convenient service to handle payments.

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eBay & PayPal’s Split is Good for Customers

Beyond Philosophy

It was like PayPal was a little brother tagging along the bigger one. I’d be interested to hear your insight in the comments below. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda.

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eBay & PayPal’s Split is Good for Customers

Beyond Philosophy

It was like PayPal was a little brother tagging along the bigger one. I’d be interested to hear your insight in the comments below. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda.

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CSM from the Trenches – 5 LinkedIn Best Practices to Build, Grow, and Improve Client Relationships

ClientSuccess

For those just joining my blog series CSM from the Trenches , welcome. Be aware of client’s interests and tag them in other articles or posts. This can be particularly detrimental for the health of client, especially if the contact who’s not communicating is a key sponsor, executive or advocate. I want to hear from you!

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The Customer Success Hub Effect: A Conversation with Paul Piazza

ClientSuccess

Though many changes have happened in the world of Customer Success since Paul started his career in the mid 1990’s, he believes it’s truly still being defined—especially at the executive level. Blog Posts: 3 Fundamentals for Scaling Customer Success. Where does it live in contrast to Support?”