Customer Service Life

NOVEMBER 5, 2018

This article was originally published on the FCR blog on October 8, 2018. At some point, if you haven’t already, you’ll likely consider a Learning Management System (LMS) to aid in both new hiring training and ongoing training for your existing staff. Learn from anywhere and from any device- Today’s workforce is more mobile than ever.

Contact Center 79

Contact Center Non-Profits Education Healthcare 79

Customer Service Life

MAY 15, 2017

This article was originally published on the FCR blog on May 3, 2017. At FCR we have an Emerging Technologies (ET) team that exists to learn about the various tools and technologies that can help companies deliver a better customer experience and help contact center leaders manage their teams better. Click here to read the original.

Technology 74

Technology Technology Customer Service Contact Center 74

ProProfs

OCTOBER 4, 2022

Compliance makes it riskier to do the wrong thing, says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. . And compliance assessments play a huge role in management of such risks to help your business save big. Refresh knowledge with engaging quizzes . You may ask. .

Compliance 52

Compliance Finance Government Agriculture 52

ProProfs

JANUARY 6, 2022

Learning Content Management System. Image & Video Manager. They can be either standalone or integrated into a learning management system (LMS). You can develop custom training courses and assessments, add engaging quizzes, gamification, and even branding. Learning Management Systems. Starts at $1/learner/month.

Start-ups 52

Start-ups Compliance Actionable Insights Gaming 52