blog tags workplace 
Inside Customer Service
DECEMBER 2, 2021
In fact, if it wasn't for the name tag and the employees' offer to retrieve a pair of shoes in Sally's size, we might have easily mistaken the employee for another Dr. Martens fan. We also have a program that encourages employees to share blog posts and other announcements via social media." asked an employee as she approached Sally.
Customer Service Life
NOVEMBER 5, 2018
This article was originally published on the FCR blog on October 8, 2018. Not only do agents get practice replying to real life scenarios but they can practice the other important functions like selecting custom fields, tagging, escalating, and applying macros. When you picture customer service training, what key elements come to mind?
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ProProfs
OCTOBER 4, 2022
Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. The Occupational Safety & Health Administration (OSHA) sets workplace health and safety standards across various industries, such as the general industry, construction, maritime, and agriculture. .
Zendesk
JUNE 15, 2021
Customer advocates can help you promote your product or service through a variety of outlets: blog posts, case studies, backlinks, and public speaking, to name just a few. That makes it easy for community members to tag advocates when they have specific questions. “Customer advocates are the people changing the business world.”
Comm100
NOVEMBER 8, 2017
This blog post will take you through a series of good customer service skills that you should look for when hiring live chat agents, and will give you some tips on how to spot these skills in your candidates. Don’t bring your baggage into the workplace,” isn’t always as easy as it seems. Self-Control. Download Now.
Zendesk
MAY 20, 2022
What problems are they having in the workplace? Keeping up-to-date with current trends on blogs and social media. The service is not worth the price tag he has to pay for it. Practicing with premium tools to ease into a workplace environment. Put together a list of traits that encompass your buyers’ pain points.
Comm100
FEBRUARY 20, 2018
This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. And, happier agents have a better overall workplace morale, which translates into the quality of customer service. Why Chatbots? Value in Customer Satisfaction.
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