Zendesk

APRIL 18, 2022

The sales industry can’t stop talking about lead generation. Lead generation is the one aspect of business that we may never fully understand. There are hundreds of successful lead nurturing and sales plan templates once a lead is found, but even the most successful companies struggle with gathering leads in the first place.

B2B 98

B2B B2C Sales Social Media 98

Fonolo

MAY 3, 2023

Lowering call abandonment rates in contact centers is one of the most powerful performance levers available to call center managers. Reducing abandonment rates is a primary benefit of our call-back software and we’ve helped dozens of companies improve their KPIs by solving their abandonment rate problems.

Contact Center 75

Contact Center Net Promoter Score Customer Satisfaction Start-ups 75

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Aquire

AUGUST 24, 2021

In this article, we’ll look at simple lead generation best practices you can implement right now to drive leads into your sales funnel and convert them into paying customers. In fact, these best practices helped skyrocket our lead generation significantly over the last few months. Let’s dive in.

Sales 52

Sales CRM Social Media Start-ups 52

ECXO

DECEMBER 26, 2023

Using Behavioural Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses by Nancy Harhut. Increase engagement, response rates and the ROI of marketing initiatives with this step-by-step guide to harnessing hardwired consumer behaviour and instinctive responses. Here is the link.

CX 52

CX Social Media Sports Customer Service 52

Zendesk

AUGUST 1, 2022

Both parties win when the new customer makes a purchase—the advocate gets a reward, and the company gets a sale. Companies leverage referral programs because they’re beneficial for attracting new customers, establishing trust, and boosting sales. But before you start building one, set yourself up for success by learning the basics.

Social Media 98

Social Media Start-ups CRM Sales 98

Intercom, Inc.

FEBRUARY 22, 2018

To hear each of these conversations in full, check out episodes of our podcast linked in each subhed below. I use this metaphor: If you were designing a plane the primary use of it would be to fly. Scott Belsky , Chief Product Officer at Adobe Creative Cloud. Joanna Wiebe , co-founder at Copy Hackers.

Start-ups 194

Start-ups Education Engineering Sales 194

Intercom, Inc.

FEBRUARY 21, 2019

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. From the used-car salesman to the growth hacker, the process of converting leads has gained a sleazy reputation (fairly or unfairly). Short on time?

Education 123

Education Start-ups B2B Sales 123

Intercom, Inc.

MARCH 29, 2018

Between those two shows, the instructional videos he produces and his agency, it’s evident Eric’s sweet spot is using content to nurture and ultimately convert leads. If you enjoy the conversation and don’t want to miss the rest of the series, check out more episodes of our podcast.

Start-ups 192

Start-ups Engineering Gaming Direct Marketing 192