Intercom, Inc.

JUNE 22, 2018

Or, in Ruby: Using this method to find similar posts on this blog to “How the support team improves the product,” you’ll get the following top 10: How to launch with a validated idea. Or, in Ruby: If @words equaled: ['hello', 'inside', 'intercom', 'readers', 'blog', 'post']. Get all other posts. We can do better.

Machine Learning 223

Machine Learning Start-ups Customer Feedback 223

Callminer

APRIL 21, 2020

Learn more about how gamification can help boost call center agent performance by downloading our white paper, Using Gamification to Improve Contact Center Performance. This is necessary because the employees need a working space that boosts creativity. This also leads to being more productive and efficient in your work.

Gaming 182

Gaming Non-Profits Contact Center Sales 182

ClearAction

OCTOBER 4, 2015

We often had sales and technical staff with office space at customers' sites, working there day in and day out. Help your C-team sponsor use that information to conduct a gap analysis of what the company is doing in alignment with or at odds with their boss' expectation and needs. 4) Avoid Being Duped. 5) Follow the Money.

CXM 118

CXM Customer Experience CX Customer Experience Management 118

Intercom, Inc.

OCTOBER 1, 2020

” I remember you produced a lot of these, you probably remember, they were Helvetica, just black and white posters in our canteen. But I remember I wrote a blog post back then, and even then when we were executing that, we knew it wasn’t perfect. And even the six-year stuff was quite hand-wavy.

Engineering 165

Engineering Start-ups Finance Sales 165

Intercom, Inc.

OCTOBER 1, 2020

” I remember you produced a lot of these, you probably remember, they were Helvetica, just black and white posters in our canteen. But I remember I wrote a blog post back then, and even then when we were executing that, we knew it wasn’t perfect. And even the six-year stuff was quite hand-wavy.

Engineering 165

Engineering Start-ups Finance Sales 165

Beyond Philosophy

NOVEMBER 28, 2016

At best, this conclusion feels like a major s-t-r-e-t-c-h of correlation analysis results. Whenever encountering white papers that conflate the connection between employee engagement and happy customers, the above questions need to be asked. Those question are: 1) Really? and, 2) Where’s the consistent proof for individual companies?

Customer Experience 146

Customer Experience Customer Loyalty Customer Satisfaction Sales 146

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Intercom’s blog is the growth engine that powers much of Intercom’s marketing and it in turn is powered by WordPress. WordPress – CMS.

Technology 223

Technology Technology B2C B2B 223