brands avaya 
Fonolo
OCTOBER 4, 2017
10 months ago, Avaya filed for chapter 11 protection kicking off the largest bankruptcy event in the history of the call center industry. It looks like Avaya met their challenge successfully and will be exiting bankruptcy soon. Avaya announced that they reached an agreement with the majority of debt holders. The Tick Tock.
Fonolo
JANUARY 30, 2019
Avaya made good use of its annual Avaya ENGAGE® conference to show off its new branding while impressing partners, press, analysts, and customers with its momentum. But we have simplified our portfolio and our branding, as well as our product naming.”. You can find the press release here. Same with SAP.
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Fonolo
DECEMBER 5, 2018
It’s been a big year for Avaya, probably the most important 12-month period in the company’s long, storied existence. In January, Avaya emerged from bankruptcy with a newly listed stock (NYSE: AVYA); a balance sheet much lower in debt; a new management team; and a renewed focus. So yes, Avaya wants to be competitive in this space.
Fonolo
JUNE 3, 2021
Some services offer call-backs as an add-on feature to their platforms, like Avaya or Genesys. Call-backs are fully customizable to your brand. You can also offer customers a call-back on your website or mobile app so that it’s fully aligned to your business’ brand. Contact Centers Are Using More Call-Backs Than Ever.
Hodusoft
FEBRUARY 16, 2020
With giants like Avaya, Sangoma, and Avaya you would hardly expect an upstart to make the biggies blink. Auto-provisioning of all major brand IP Phones. Avaya Business communication. Avaya, it must be remembered, was spun off from AT&T and Lucent so it already has good genes, to begin with. CISCO IP PBX.
Zendesk
FEBRUARY 29, 2024
Route Route (Support) is at the forefront of enhancing the post-purchase journey, offering unparalleled protection and convenience to both brands and their customers. Integrate with old systems, including Placetel, Alcatel, 3CX, Cisco, Swyx, Avaya, etc. Effortlessly customize headers, footers, and more without delving into code.
Fonolo
JANUARY 26, 2021
Securing partnerships with major legacy call center platforms, such as Avaya, demonstrates the usability and cost-effectiveness of our call-back solution. The new product design and branding bring their software into the new age with aplomb. VHT Wins On-Going Lawsuit. 6 Secrets for Boosting Customer Satisfaction in the Contact Center.
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