Business Growth CRM Key Driver Analysis Sales 
ClearAction
JANUARY 20, 2020
CX is cumulative, encompassing pre-sale and post-sale. Inject customers’ well-being in every aspect of the way you run your business. Key driver analysis (advocacy index correlation analysis) opens the door to actionability. 18) Use CJM, UX, DX, CRM, etc. If so, it’s good CX.
ClearAction
JANUARY 20, 2020
CX is cumulative, encompassing pre-sale and post-sale. Inject customers’ well-being in every aspect of the way you run your business. Key driver analysis (advocacy index correlation analysis) opens the door to actionability. 18) Use CJM, UX, DX, CRM, etc. If so, it’s good CX.
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